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1. Set Up
2. Launch Successfully
3. Be Transparent
4. Activate Silent Supporters
5. Build Trust
6. Correct Misinformation & Address Negativity
7. Earn Support & Gather Data
8. Wrap Up
9. Webinars
coUrbanize Customer Resources
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1. Set Up
5. Managing Comment Topics
Video: coUrbanize Onboarding
1. Account Setup
3. Adding Website Content
2. Website Setup
4. Website Content: Tips
2. Launch Successfully
Video: Successful Soft Launches
Video: How to Invite Key Stakeholders to Soft Launch
3. Soft Launch: Email Templates
1. Soft Launch: Overview
2. Soft Launch: Steps
4. Soft Launch: FAQs
3. Be Transparent
Video: Why Open Comments Get Better Results
Moderation Process
Moderation Policy & Community Guidelines
Client Story: How Transparency Can Change the Conversation
4. Activate Silent Supporters
Video: How to Use Live Polling at Meetings
Client Story: 3 Strategies for Reaching Historically-Excluded Communities
Video: Reaching Community Members with SMS
Video: Reaching Silent Supporters
5. Build Trust
Video: Why Posting Updates is So Important
How to Post an Update
Managing Comments & Responses
6. Correct Misinformation & Address Negativity
Video: How to Respond to Negative Comments
Client Story: How Negative Comments Can Be Useful in Affordable Housing Development
Client Story: Strategies for Using Project Criticism to Your Advantage
Client Story: Best Outreach Strategies for Correcting Misinformation
7. Earn Support & Gather Data
Video: AI Analysis and Data Reporting
Client Story: The Important of Evidence & Analytics for Approvals
Video: How to Showcase Incorporated Feedback
Video: How to Leverage the Outreach Report
Video: How to Prepare for Your Final Hearing
How to Access Analytics
8. Wrap Up
Video: How to Thank Participants and Wrap Up
How to Download Reports
9. Webinars
How Open Comments Build the Base for Successful Engagement
How to Engage Historically-Excluded Communities
Building Trust & Overcoming Biases in Affordable Housing Development
Building Trust with Inclusive Engagement