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1. Set Up & Launch Successfully
2. Be Transparent
3. Activate Silent Supporters
4. Build Trust
5. Correct Misinformation & Address Negativity
6. Earn Support & Gather Data
7. Wrap Up
coUrbanize Customer Resources
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1. Set Up & Launch Successfully
Getting Started: coUrbanize Onboarding
Successful Soft Launches
How to Invite Key Stakeholders to Soft Launch
How to Use Live Polling at Meetings
2. Be Transparent
Why Open Comments Get Better Results
How Transparency Can Change the Conversation
How Open Comments Build the Base for Successful Engagement
3. Activate Silent Supporters
3 Strategies for Reaching Historically-Excluded Communities
Reaching Community Members with SMS
Reaching Silent Supporters
How to Engage Historically-Excluded Communities
4. Build Trust
Why Posting Updates is So Important
Building Trust & Overcoming Biases in Affordable Housing Development
Building Trust with Inclusive Engagement
5. Correct Misinformation & Address Negativity
How to Respond to Negative Comments
How Negative Comments Can Be Useful in Affordable Housing Development
Strategies for Using Project Criticism to Your Advantage
Best Outreach Strategies for Correcting Misinformation
6. Earn Support & Gather Data
The Important of Evidence & Analytics for Approvals
How to Showcase Incorporated Feedback
How to Leverage the Outreach Report
How to Prepare for Your Final Hearing
7. Wrap Up
How to Thank Participants and Wrap Up
